Terms of service

TERMS OF SERVICE

Last updated: September 13, 2026

This online store is operated by HANDREZ LTD.

By visiting our website or purchasing a product, you agree to these Terms of Service.

STORE INFORMATION

Legal business name: HANDREZ LTD
Address: Turkey
Email: yes@handrez.com.tr
WhatsApp: +44 7852 998913
VAT number: Not applicable

PRODUCTS

We make reasonable efforts to display product descriptions, images, packaging, weights and prices accurately.

Because dried apricots are natural agricultural products, their colour, size, shape and texture may vary slightly.

ORDERS

Submitting an order does not automatically guarantee acceptance. We may refuse or cancel an order if a product is unavailable, payment cannot be authorised, the delivery address is invalid or fraudulent activity is suspected.

If payment has already been collected for a cancelled order, the applicable amount will be refunded.

PRICES AND PAYMENTS

Product prices are displayed in US dollars unless another currency is selected during checkout.

Applicable delivery charges, taxes or other fees will be displayed during checkout.

Payments are processed securely through Shopify and the available payment providers.

DELIVERY

Delivery times are estimates and may be affected by carriers, public holidays, weather, customs or other events outside our reasonable control.

RETURNS

Returns and refunds are governed by our Refund and Return Policy.

INTELLECTUAL PROPERTY

The HANDREZ name, logo, product presentation, images, written content and website design may not be copied, reproduced or used commercially without written permission.

PROHIBITED USE

You may not use the website for illegal, fraudulent or unauthorised purposes or attempt to interfere with its operation or security.

GOVERNING LAW

These Terms are governed by the applicable laws of Turkey. Mandatory consumer rights available in the customer’s country remain unaffected.

CONTACT

HANDREZ LTD
Address: Turkey
Email: yes@handrez.com.tr
WhatsApp: +44 7852 998913