Privacy policy

PRIVACY POLICY

Last updated: September 13, 2026

HANDREZ LTD respects your privacy and is committed to protecting your personal information.

We may collect information including your name, email address, telephone number, billing address, delivery address, order details, payment status, IP address, device information and communications with customer support.

We use this information to:

• Process and deliver orders
• Provide customer support
• Process returns and refunds
• Prevent fraud and unauthorised transactions
• Improve our products and website
• Comply with accounting, tax and legal obligations
• Send marketing communications when consent has been provided

Our store is hosted by Shopify. Payment details are processed securely by Shopify and the selected payment provider. HANDREZ LTD does not directly store complete credit or debit card details.

We may share necessary information with payment processors, delivery companies, fulfilment providers, analytics providers and authorities where legally required.

We retain personal information only for as long as necessary to complete orders, provide support and comply with legal obligations.

Depending on your location, you may have the right to access, correct or delete your personal information, object to certain processing or withdraw your consent.

Our website may use essential, analytics and marketing cookies. Cookie preferences can be managed through the website’s cookie banner or browser settings.

For privacy questions or requests, contact:

HANDREZ LTD
Address: Turkey
Email: yes@handrez.com.tr
WhatsApp: +44 7852 998913